Frequently Asked Questions
Everything you need to know about your TWO SVGE experience.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days. You will receive a tracking link via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We provide specific measurements for chest, waist, and length to ensure you find the perfect fit. If you are between sizes, we recommend sizing up for a more relaxed look.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our support team. After this window, the order cannot be modified.
What payment methods do you accept?
TWO SVGE accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Are your products ethically sourced?
Quality and ethics are at our core. We partner exclusively with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible to reduce our environmental footprint.
